Team London website

Website privacy statement

This page was updated on: 25 May 2018

This page provides information about the steps we take to protect your privacy when you use our website. This privacy statement covers www.london.gov.uk and any other websites that include ‘london.gov.uk’ in the address.

Personal information we collect about you

You can browse our website without disclosing any information about yourself.

Some GLA webpages will ask you to provide information about yourself - for example, your name, email address, telephone number, or date of birth - so you can sign-up to a particular service, initiative, or newsletter - or so we can respond to your correspondence with the GLA.

We will only ever ask you to provide the information necessary for that purpose.

Other personal data we may collect from your interactions with our website include:

  • your Internet Protocol (IP) address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques

The legal basis for processing this data is to perform a task in the public interest that is set out in law and is statute based.

How we use this information

When we ask you to provide information, we will tell you what this data will be used for and we will give you the option to choose if you would like us to send you information about what we do.

We use Google Analytics software to collect information about how you use london.gov.uk.  We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.

Google Analytics stores information about:

  • the pages you visit on london.gov.uk
  • how long you spend on each london.gov.uk page
  • how you got to the site
  • what you click on while you’re visiting the site

We do not collect or store information that could be used to identify who you are.

We will not:

  • sell or rent your data to third parties
  • share your data with third parties for marketing purposes without express permission

The GLA may be required to share your personal information with the police and other law enforcement agencies for the purposes of crime prevention or detection. If we are asked to disclose your information, we ask the requesting organisation to demonstrate that the data will assist in the prevention or detection of crime, or that the GLA is legally obliged to disclose it.

Protecting your information

We aim to have a secure and reliable website and use appropriate security technology to protect any personal data we process about you. But your use of the internet, and this website, is entirely at your own risk. We have no responsibility or liability for the security of personal information transmitted over the internet.

Cookies

Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website or application.

Cookies are generally used to monitor how a website is used and improve your online experience. They do not give us access to the rest of your computer and are not used to identify you personally.

Read more about how we use cookies.