Rachael Hickman

Head of Housing Delivery and Compliance

Responsible for providing cross-directorate leadership of corporate projects, ensuring delivery of land investment programmes including the Mayor’s Land Fund, co-ordinating and supporting in developing and implementing new approaches to housing delivery and driving continuous improvement of existing processes across the GLA Group’s Housing functions.


As Head of Housing Delivery & Compliance at the GLA, Rachael is part of the senior leadership team in the Housing & Land Directorate and is responsible for ensuring delivery of the GLA’s £736m Land Fund and cross-directorate leadership of corporate projects and reporting. She is also responsible for co-ordinating the development and implementation of new approaches to housing delivery, as well as driving continuous improvement of existing processes across the GLA Group’s Housing functions.

Rachael’s background is in project management. Prior to joining the GLA, she worked for a small environmental consultancy, managing domestic sustainable energy projects with local authorities and housing associations. She joined the London Development Agency in 2009 to deliver the Mayor’s RE:NEW project: working with all 33 London boroughs to install insulation in Londoner’s homes. 

She moved her focus from energy efficiency projects to enabling the delivering of affordable housing in London when she joined the Housing and Land team as a Senior Area Manager in 2017. In that role, she oversaw the delivery of major housing and regeneration programmes including: managing the GLA’s investment in Barking Riverside; developing a business case and strategic vision for a complex infrastructure investment funding bid of £212m; and leading on the Affordable Housing Programme for the GLA’s North East Team including achieving annual housing targets of c.6,000 homes. 

As a working mother, Rachael makes the most of the GLA’s flexible working arrangements and works full time on a compressed fortnight, with one day per week working from home.