ADD392 What is “good growth” research project

Type of decision: 
Assistant Director's decision
Date signed: 
23 February 2016
Decision by: 
Andrew Collinge, Assistant Director of Intelligence

Executive summary

The Mayor and City Hall are responsible for making London a better place to live, a particular challenge in the current context of growing population and the pressures that brings. They have a duty to create plans covering issues such as housing and land, planning, regeneration and culture and to ensure that these are robust and respond to public need. 
The GLA wishes to explore the impacts of development and growth on London’s communities so far. This will enable officers to identify key areas of success and challenge with regards to Londoners’ lives to help inform robust policy development going forwards and maximise the opportunities growth brings.




The Assistant Director approves:

1.    Expenditure of £15,500 for a quantitative survey of 1,000 Londoners living in areas of substantial new development.
2.    Procurement through the TfL market research framework.


Part 1: Non-confidential facts and advice

Introduction and background

1.1    The Mayor and City Hall are required to deliver plans around a number of policy areas integral to the city’s growth and development – planning, housing, regeneration and infrastructure. This sits in the context of the broader responsibility to make London a better place to live. 

1.2    The success of London has brought prosperity and opportunity on an unrivalled scale, but with London’s population now bigger than ever before and continuing to grow fast there are challenges too. Demand for infrastructure and housing are burgeoning, stretching capacity and affordability, while the fabric of communities is changing fast with the pace of development. 

1.3    Previous research undertaken internally by the ORS team such as the London Survey suggest that there are varying attitudes towards development, and for different groups varying outcomes so far and needs. Understanding these will ensure we are able to capitalise on the growth opportunity – learning from the successes and failures will enable us to identify the opportunities and challenges for the future.

1.4    This survey will deliver the above intelligence, specifically answering the following questions:

-    Is new development delivering successful outcomes for Londoners in terms of housing, high streets and public spaces and communities?
-    What are the specific areas of success and failure and how might we either replicate or eradicate those going forwards? 
-    What are the needs of different groups, particularly in terms of life-stage and in terms of equality groups with protected characteristics and how might these been applied to London’s future demography?

1.5    The findings from the work will inform policy development for the Planning, Regeneration, Housing and EBPU teams and will allow opinion insight to be considered alongside spatial data in the GLA’s Economic Evidence Base report.


Objectives and expected outcomes


To deliver robust opinion insight that delivers real-life experiential evidence of the successes and challenges of major development and growth, to provide evidence for GLA policy development that takes account of, and is responsive to, public needs.


i)    A quantitative survey of 1,000 Londoners in areas of major new development, exploring and assessing the impact development has had in London on communities and individuals, identifying what, from the point of view of the public/end-user, are the most important and impactful development considerations.
ii)    An analysis and report that contributes to GLA policy-making, sitting as an additional resource to the empirical Economic Evidence Base. It will consider:
-    Areas of success and failure of development so far and how to replicate or eradicate those going forwards
-    The impacts on and needs of different demographic groups and relationship to spatial demographic projections and planned development, identifying areas of particular future interest.


Better informed policy and decision-making at City Hall and understanding of how to improve our impact on Londoners lives through development policy.


Equality comments

3.1 This work will ensure that the needs of a broad range of Londoners’ views are collected and that those views are representative of the population of interest, this will include those groups with protected characteristics. Doing this will enable us to make comparison of different groups’ needs and outcomes so that policy can be tailored to those.

3.2 The work will specifically look at the impact on groups with protected characteristics as defined by the Equality Act.



Other considerations

Key risks and issues



Mitigating actions

Slippage over financial year end (due to being close to year end) with budget unavailable for carry over


  • Identify areas for survey ahead of project inception.
  • Develop questionnaire ahead of project inception.
  • Commission using existing TfL procurement preferred bidder.

Difficulty recruiting respondents with experience of major new development


  • Identify large scale developments with residential elements and survey in evenings and weekends face-to-face

Delivery of project not in line with policy teams needs


  • Policy engaged ahead of specification development and throughout the process

Links to Mayoral strategies and priorities

This work makes links across a number of areas of Mayoral responsibility. This includes Planning, Regeneration, Housing and EBPU (The Infrastructure Plan). The work will provide robust public data that will help the aforementioned teams both look back at how well the development they have been supporting and providing the strategic framework for has delivered for Londoners, while also providing an evidence base which can support their ongoing policy developments.

Impact assessments and consultations.

This in effect, as a piece of opinion research work, relates to consultation work in that it seeks to give the public a voice in the story of London’s recent development so far. In doing this it will provide City Hall with evidence to take into consideration in policy development to ensure policies help deliver on public need.


Financial comments

5.1    Approval is being sought for the GLA for expenditure of up to £15,500 for a quantitative survey of 1,000 Londoners living in areas of substantial new development.  

5.2    This cost will be funded from the existing 2015-16 Intelligence Public Consultation budget (Health & Communities allocation).


Planned delivery approach and next steps



Procurement of contract [for externally delivered projects]

-Invite TfL framework preferred bidders

-Receive tenders

-Evaluate and choose bidder


8th Feb 2016

15th Feb

17th Feb


Delivery Start Date [for project proposals]


-Questionnaire finalised



19th Feb

24th Feb

25th Feb - 25th March

Delivery End Date [for project proposals]

March 27th

Project Closure: [for project proposals]

March 31st


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