DD1380 Transcription Services

Type of decision: 
Director's decision
Date signed: 
25 September 2015
Decision by: 
Mark Roberts, Director, Secretariat

Executive summary

Approval is sought for the procurement of a transcription service for the London Assembly for a three year period beginning on 1 April 2016.



That the Executive Director of Secretariat approves the procurement of a transcription service for the London Assembly for a three year period beginning on 1 April 2016 up to a maximum value of £105,000.


Part 1: Non-confidential facts and advice

Introduction and background

1.1    The existing contract for the provision of transcription services for meetings of the London Assembly and its committees is to come to an end on 31 March 2016. 

1.2     The provision of (edited) verbatim transcripts of London Assembly and/or Assembly committee meetings is a key service, allowing the London Assembly Members, GLA staff, external stakeholders, the public and press to have a full accurate record of proceedings at Assembly meetings. Transcripts form the public statutory record of Mayor’s Question Time meetings and are vital part of the evidence base for each scrutiny review project undertaken by the London Assembly. Approval is therefore sought to procure a contract for these services for the three year period beginning on 1 April 2016, with the option to extend the contract for a further one year period following the expiry of that three year period. Letting the contract for a three year period is considered the most cost-effective option. The contract would include termination clauses which could be invoked in the event of unsatisfactory performance on the part of the Service Provider  

1.3    It is proposed that the Transcription Service be procured as part of a competitive procurement exercise (Light Touch regime under OJEU) for the GLA Group and that the contract be based on  the TfL standard Contract for Services..

1.4    In accordance with the GLA’s Contracts and Funding Code, the transcription service contract willbe awarded following an evaluation on the basis of the most economically advantageous tender received.

Objectives and expected outcomes

2.1        The procurement of a single Service Provider will enable the GLA Group to achieve enhanced service provision across the GLA Group and potentially to achieve further efficiencies and competitive prices resulting in overall value for money.


Equality comments

3.1    This proposed procurement would not have any foreseen impacts on any groups with protected characteristics.


Other considerations

a) Key risks and issues
The Head of Committee and Member Services is the lead officer for the GLA in terms of ensuring efficient and effective services for the Authority under the terms of the contract and managing any associated risks.

b) Links to Mayoral strategies and priorities
The provision of transcripts ensures that the full records of relevant meetings of the London Assembly and its committees are able to be placed in the public domain via the Authority’s website and through being included in published agenda for meetings, This process assists the Authority in terms of meeting its commitments to transparency and accessibility with regard to the transaction of its business.

c) Impact assessments and consultations.
No impact assessment or consultation is deemed necessary. The views of the Chair and Deputy Chair of the London Assembly will be sought, on an informal basis, prior to the award of the contract.


Financial comments

5.1    This is a demand-led contractual arrangement and therefore the cost of the service provision will depend on the actual usage by the London Assembly’s Secretariat Directorate. The estimated value of the contract to the GLA is £105,000 over the three year period.  

5.2    The Directorate’s spend on transcription services has increased somewhat over recent years due to the additional cost of requiring transcripts to be returned within 24 hours and an increase in the overall number of committee meetings. However, it is expected that all costs will be contained within the existing Committee Services budget provision subject to approval via the Authority’s budget setting process. 

Planned delivery approach and next steps

Proposed date for consideration by TfL Local Commercial Board – 2 October 2015
Proposed date for TfL Procurement to issue OJEU Notice & Tendering documents – 23 October 2015
Proposed closing date for return of PQQ responses to TfL Procurement - 23 November 2015
Proposed closing date for return of ITT responses to TfL Procurement – 2 February 2016
Contract award start date – 29 March 2016


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