DD2462 City Operations Unit – IT Data Platform

Type of decision: 
Director's decision
Code: 
DD2462
Date signed: 
17 March 2020
Decision by: 
Niran Mothada, Executive Director of Strategy and Communications

Executive summary

The City Operations Unit delivers a situational awareness function, based on responses to developing issues or incidents that may impact on London or Londoners. To continue to deliver this first alert capability, access to a certain social media monitoring platform is required. The cost of ten licences for such access is anticipated to be £150,000.

Decision

That the Executive Director of Strategy and Communications approves:

Expenditure of up to £150,000 for ten licences for access to a Social Media monitoring web platform.

Part 1: Non-confidential facts and advice

Introduction and background

The Mayor has an important, strategic role in leading and communicating on events that affect the life of Londoners in all respects - transport, social, health, business, security etc. This responsibility has been especially important when a major disruptive incident has occurred. In such circumstances, Londoners expect to hear from the leader of the city and it is critical that the Mayor has at his disposal the most accurate and current information to enable him to speak with authority and lead London in a crisis situation.

The City Operations Unit provides a situational awareness capability with the ability to identify, process, analyse and comprehend the critical elements of information about what is happening and turn this information into actionable intelligence.

As part of the core capabilities of the team, there is a need to access data platforms with the ability to analyse open-source data. City Operations procured these licences for the budget period 2019/2020 and there is now a requirement to renew this subscription for the year 2020/2021.

Objectives and expected outcomes

Once purchased and renewed these licences will continue to form part of the day to day operational delivery outputs of the unit.

Equality comments

The GLA is aware of its duties under section 149 of the Equality Act 2010 (it must have due regard to the Public Sector Equality Duty, namely the need to eliminate discrimination, harassment, victimisation and any other conduct prohibited by the Equality Act 2010, and to advance equality of opportunity between persons who share a relevant protected characteristic (race, disability, sex, age, sexual orientation, religion or belief, pregnancy and maternity and gender reassignment) and persons who do not share it and foster good relations between persons who share a relevant protected characteristic and persons who do not share it. The potential impacts have been assessed and reviewed and no adverse impact is expected on equalities issues or any people with relevant protected characteristics under section 149 of the Equality Act 2010.

Other considerations

No risks or issues have been identified.

This work of City operations is linked to the Mayor’s responsibilities as a Category One responder as defined under the Civil Contingencies Act 2004.

Financial comments

Executive Director’s approval is sought for expenditure up to and including £150,000 for ten licences for access to a Social Media monitoring web platform. The cost of this is to be funded from London Situational Awareness Team’s (LSAT) 2020-21 budget agreed as part of 2020-21 budget setting process.

Activity table

Activity

Timeline

Delivery Start Date

April 2020

Delivery End Date

March 2021


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