What more can be done to improve accessibility on London's public transport (bus/underground/overground/DLR/river transport etc) for elderly and disabled people and parents with pushchairs?
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In Greenford station there's a new lift. Commuters were reporting that it doesn't work. Councillors've been asking TfL why new lift is braking out everyday. TfL kept replying it is OK. Finally someone solved the mystery - the tube stuff was switching it off because kids were going up and down and he switches it on only per request of the passenger (wonder if you are on the platform do you have to shout at him downstairs?).
Invite groups Transport for All and Trailblazers for a meeting and we will give you far better advice and cost peanuts compared to any so called Advisers and Consultants.
I am not sure who this question is aimed at, my disability is mobility, or lack of. If I were blind then I would expect it to be lowered as it presents another problem when boarding or exiting a bus with an unkown height gettong on or off, even with a stick.
Excuse my ignorance, do you need the bus to be lowered because of your sight disability?
Some drivers lower the bus for me but not all and my walking stick is visable, I would suggest that the training etc. is not working.
On another point can signage be improved to the level shown at Charing Cross which shows the best place for disabled passengers to get on the train for exit at their station. I just stand at the, probably blocking, point when I reach the platform, general disabled signage is poor at other stations as well.
I've done some investigation for you and such groups are already closely involved with TfL’s accessibility work, most notably in developing the training programmes for front line staff. Last summer, TfL began a pilot project on the Tube to create accessibility centres of excellence at five of the busiest step-free stations. New staff training was developed and is being delivered in partnership with disabled people’s organisations Inclusion London and Transport for All. For the first time frontline staff have had training delivered by disabled trainers alongside the in-house team.
In addition, a new accessibility training programme for the Capital’s bus drivers has been developed in partnership with Transport for All and Age UK London. Training includes a film and workbook designed to give bus drivers a greater understanding of the needs of their older and disabled customers based on the personal experience of participants.
I hope that's helpful. Please do keep sharing your thoughts here.
Talk London Community Manager